You should not have any open browsers when you are following the procedures below.ĭuring the course of disinfection, I may ask you to fix a program that you wish to retain. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. Make sure to work through the fixes in the exact order it is mentioned below. Please print out or copy this page to Notepad. Please download & use an alternative browser like Firefox. In the meanwhile, I suggest that you stop using Interent Explorer until we've fully disinfected your machine. On the proceeding page, make sure Instant notification by email is selected, then click Add subscription. Please subscribe to this thread so you'll be notified as soon as we post your fix. O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\COMPAQ\Compaq Advisor\bin\compaq-rba.exe O2 - BHO: Band Class - (ShellInstaller Control). R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = /q.cgi?q= R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = * R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = MSIE: Internet Explorer v6.00 SP1 (.1106)Ĭ:\Program Files\EarthLink 5.0\ConMgr.exeĬ:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exeĬ:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeĬ:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exeĬ:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. C:\Program Files\Network Associates\VirusScan\Mcshield.exe O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. C:\Program Files\Network Associates\Common Framework\FrameworkService.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. O4 - HKLM\.\Run: "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE O4 - HKLM\.\Run: "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey Log was analyzed using KRC HijackThis Analyzer - Updated on 6/3/05Ĭ:\Program Files\Network Associates\Common Framework\FrameworkService.exeĬ:\Program Files\Network Associates\VirusScan\Mcshield.exeĬ:\Program Files\Network Associates\VirusScan\VsTskMgr.exeĬ:\Program Files\Network Associates\Common Framework\UpdaterUI.exeĬ:\Program Files\Network Associates\VirusScan\SHSTAT.EXE Here is my hijack this log and I used the KRC analyzer. Hi I need some help removing Surf Sidekick.
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